We will never turn away a chinchilla based on age or health status. All chinchillas will be given a thorough vet exam when they are surrendered, and then adopted out based on their special needs. To help off-set the cost of this level of care, we have a suggested surrendering donation of $100, in the form of cash, check or credit card. This also helps us provide long term food, shelter and enrichment for your chinchilla until a proper adopter comes along. You will get a receipt for your donation. As a registered 501c3 in the state of New York, all of your donations are tax deductible.
   
 

We will happily take chinchillas from other shelters or rescues if needed.

 
     
   
 

Many chinchillas come to us with cages, although we may not have room for yours.

Due to space restrictions we can't guarantee we can take your chinchilla's cage, but we will make sure he or she has a proper, spacious, comfortable home while it is with us, and once it gets adopted. If we do take your cage, please make sure it is clean (as possible) and free of rust or dangerous sharp edges or cracks.

 
     
   
 

If you have multiple chinchillas, you may request to keep them together providing they are NOT male/female pairs (unless the male is neutered).

We will not promote pregnancy in our rescue chinchillas. If you would like us to try and bond your solo chinchilla with a new friend, we will do that if one is available, and adopt it out as part of a pair.

 
     
   
 

Please bring us a new or full bag of the pellet your chinchilla is currently eating.

We strive to get all of our chins on Oxbow brand pellets, or a similar quality non-gourmet pellet, but the process can be long and we want the transition to be gradual.

 
     
   
 

Please give us at least 48 hours to respond to you.

Many of the chinchillas that come to us are from out of state. We realize the time and stress it causes to transport pets, and we will do our best to accommodate your needs. Please remember this is a volunteer organization, and we are at the whims of our full time jobs when scheduling the surrenders. We do require the chinchillas to be transported directly to us, but we will try to be flexible on time and travel necessities. There is usually a waiting list for foster placement, but please let us know if you have an emergency situation and we will do our best to place your chinchilla immediately.

 
     
ChinFriends Chinchilla Rescue is a registered 501c3
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